Virtual inspections for insurance claims
Verified first notice of loss and damage documentation
Insurers face two pressures at once: pay legitimate claims faster and stop the flood of manipulated photo submissions. Virtual Inspection Pro handles both — verified capture flows for FNOL, damage documentation, and catastrophe response.
The problems we solve
Manipulated damage photos
AI-generated damage, edited photos, and screen recaptures are up sharply. Legacy claim intake can't distinguish them.
Cycle time hurts customer experience
Every extra day between FNOL and payment costs Net Promoter Score. Verified virtual capture removes the field-adjuster bottleneck for lower-severity claims.
Catastrophe response
During events, adjuster capacity collapses. Verified policyholder-submitted media clears the routine claims so adjusters focus on judgment work.
The workflow
- Step 1
Trigger
Auto-send the policyholder an inspection link when a claim is filed.
- Step 2
Capture
Guided damage documentation flow — required angles, wide shots, close-ups, video walkaround.
- Step 3
Verify
Every frame is tamper-checked, GPS-locked, and time-stamped before entering the claim file.
- Step 4
Adjust
Adjusters focus on judgment, not authentication. Escalate to field only when needed.
What you get
- FNOL, property damage, auto, and CAT-response templates
- AI-generated image detection
- GPS and time-window enforcement
- Signed PDF claim files with full audit trail
- Integrations with major claims platforms via API
Outcomes teams see
Insurance claims FAQs
Can this handle catastrophe events?
Yes. Verified policyholder submissions dramatically expand throughput during CAT events without expanding adjuster headcount.
Do you detect AI-generated damage photos?
Yes. Every submission is checked against known generative patterns as part of the standard verification pipeline.
Looking for more general answers? Read the full FAQ.
Ready to run your first verified insurance claims inspection?
Send a link in under a minute — no app install required.